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Common product questions


Introduction - Overview - Purchasing

Installation issues

How to download _program_name_

Please, visit and download the latest version of _program_name_.  

How to install _program_name_

First you should download _program_name_ from Run downloaded exe file and follow instructions of setup program. Finishing installation you can choose whether to run _program_name_ or run _program_name_’s usage manual.

How to uninstall _program_name_

Select _program_name_ option in Start -> Programs menu and select “uninstall”.

How to backup _program_name_ settings

All the information about _program_name_ settings is in Windows registry. The key is: HKEY_CURRENT_USER\Software\AKS-Labs\_program_name_. Once you want to make a backup of your system including _program_name_’s settings, please use your favorite registry backup utility.

How to install _program_name_ on several computers (include link to licenses). Links to integration issues topic.

Important license note: Installing _program_name_ on several computers for simultaneously usage is allowed only for Site and World licenses.

One registered copy of _program_name_ Personal may either be used by a single person who uses the software personally on one or more computers, or installed on a single workstation used non-simultaneously by multiple people, but not both.

You may access the registered version of _program_name_ through a network, provided that you have obtained individual licenses for the software covering all workstations that will access the software through the network.

If you need to install our software on another computer for using you should purchase new license.

There are two ways to install _program_name_ on several computers.

  • Install on each computer. You can download exe file. Then copy and install that file on each user’s machine.
  • Server installation. You can download exe file. Then install it on a single computer, so all workstations will access the software through the network. Please note: as _program_name_ keeps it’s data in windows registry every user will have _program_name_ configured in a way he likes.

Entering registration code. If you have _program_name_ installed on several users’ computers then the handiest way is to use reg_key.key file to enter registration code. You will double click on this file and registration key will be added to Windows registry. Please, contact AKS for reg_key.key

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